PHC inaugurates passenger car unit (9/02/09)

PHC Motors Limited has inaugurated a new $2.5 million Passenger Car Business Unit (PCBU) service facility to provide affordable quality services to its customers.
The facility is also to service and maintain PHC Motor’s Tata passenger range of vehicles, which include Tata Safari Four Wheel Drive (4x4), Tata Sumo, Tata Indigo Station Wagon and Sedan and Tata Indica Hatchback.
The Managing Director of PHC Motors, Mr Paul Kwabena Pepra said the facility would ran on 24 hours everyday to help improve customer needs and requirements.
He said PHC Motors would organise free diagnostic programmes throughout the year for all the Tata passenger cars.
Mr Pepra stated that PHC motors in collaboration with the Driver and Vehicle Licencing Authority (DVLA) would offer training programmes and driver tit bits to customers.
The Regional Sales Manager at PHC Motors for the Tata Passenger Car Division, Ms Geena Punjabi said the facility was fully equipped with 10 bays with a customer relations department, a finance department, parts department and a separate customer relations unit taxis.
“The development within the company’s infrastructure is just another extension of our mission and we desire to provide excellent customer service satisfaction to our customers,” she added.
The Deputy General Manager, Sales and Marketing of Tata Motors Limited, Africa, Mr Surinder Nijhawan said PHC Motors was building a training school for regular training of their workshop staff to continuously upgrade their skills.
“To cater for the needs of customers outside Accra, PHC is also enhancing its presence in six other cities throughout Ghana,” he said.
Mr Nijhawan assured customers that Tata and its dealers in the country was committed to providing world class products and after sales service to meet the needs of its customers.